Service Level Agreement (SLA)

99.99% Network Uptime & Hardware Guarantee

Effective Date: August 7, 2026 • Version 2.4 (European Jurisdiction)

Talyda guarantees 99.99% monthly network uptime for Anycast DNS and NVMe Cloud VPS instances. Qualified outages exceeding 15 minutes trigger automated service credits calculated as a percentage of monthly MRR.

Verified EU Data Controller Statement • Talyda SaaS Platform Inc.